TICKETS
I WANT TO TAKE ADVANTAGE OF THE EARLY BIRD PRICE. WHEN WILL THIS BE RUNNING UNTIL?
We allocate each year 750 PRE-SUPER EARLY BIRD TICKETS prior to our Super Early Bird Ticket Release. People will be informed by private invitation through our ticket sales platform based on previous years purchases and to people who have signed up to our mailing list. To have a chance of obtaining these amazingly priced tickets we suggest signing up and setting your marketing preference to a ‘yes’. Super Early Bird Tickets go on sale after this period and will be announced on social channels. For all ticket options please visit: https://www.gigantic.com/app-fest-tickets
DO YOU SELL DAY TICKETS?
We do sell day tickets closer to the event based on capacity and availability. Please be aware that you can use our 4 day weekend passes as day tickets.
ARE DOGS ALLOWED?
Yes, within reason and we will be placing a restriction on how many are allowed on the site in total.
To bring your dog, they will need to be:
-
Friendly
-
Used to being around lots of other people
-
Behave appropriately with other dogs, adults, and children.
They will need to be kept on a lead at all times, and you must also clear up all waste promptly and properly.
Ultimately, you will be responsible for the health and wellbeing of your dog, and for the safety of the people around you, but we ask that you take into consideration the loud music, the weather (particularly if it is hot), and the safety of those around you.
No dogs can be left in vehicles, caravans or motorhomes at any time, and no dog can be left unattended in any area of the festival site. We reserve the right to ask you to remove your dog from the site if we feel it is a risk to the public, or is becoming distressed.
Doggy tickets are limited in number due to the nature of the venue being a working farm. Dogs should really only attend if it’s the only option available to the owner. These tickets will be allocated on a first come first serve basis until capacity has been reached.
There will be a maximum of one dog per paying adult, or two dogs per booking.
Your existing festival tickets will remain non-refundable, regardless of whether you are allocated a doggy ticket. Once the allocation has been finalised and customers informed, if there are customers that decided not to take up an offer, any remaining doggy passes will be offered to customers in order of original request.
PLEASE BE AWARE…Dogs will only be permitted to the venue once the dog's owner has signed a legal waiver accepting full responsibility for any action, issue or injury resulting from their pet and APP-FEST accepts no liability responsibility for any injury, damage or action resulting from a customer's dog.
WHAT TIME IS A DAY TICKET VALID FOR?
Day tickets are valid for the daytime performances and then we expect you to be offsite by the end of that day. Roughly, this will equate to 11 in the morning to 23.30 in the evening, although this will be advised in full closer to the festival when the line-up has been finalised. This system will be policed using coloured wristbands and our security team reserves the right to escort daytime attendees offsite in line with your ticket purchase.
I AM UNDER 18. CAN I BUY A TEEN TICKET MYSELF?
No. Your teen ticket purchase will need to be made using an adult ticket account, and the adult purchasing your ticket will take full responsibility for that purchase. To purchase tickets for your teen please visit: https://www.gigantic.com/app-fest-tickets
I DON’T HAVE A PRINTER TO PRINT MY E-TICKETS. WHAT CAN I DO?
You can show us your ticket on a smartphone and we recommend bringing your reference numbers with you in case we need to look your tickets up.
DO I HAVE TO BUY A TICKET FOR MY CHILD?
Yes, children 4 and over will need to have a child’s ticket. Please see the ticketing page for prices: https://www.gigantic.com/app-fest-tickets
​
HOW MANY MINORS AM I ALLOWED TO SUPERVISE?
Maximum of 2 child under 9 per one paying adult.
Maximum of 3 children between 10-17 per paying adult.
CAN I BUY TICKETS ON THE DAY?
In theory, yes, but only if we have tickets available. The joy of App-Fest is that it feels intimate without crowding, so numbers are restricted and in previous years - have sold out! If there are tickets left, they will be available on the day, but there is no guarantee of availability and they will be in the top price band. We recommend purchasing your tickets early to avoid disappointment! You can do that here: https://www.gigantic.com/app-fest-tickets
I CAN’T ATTEND THE WHOLE WEEKEND, BUT WOULD STILL LIKE TO CAMP. CAN I PURCHASE DAY TICKETS FOR THE RIGHT DAYS THEN CAMP IN BETWEEN?
Unfortunately, no. For reasons of health and safety, we can’t manage individual arrivals and departures on the campsite for one night only. We have however tried to make the full weekend price very affordable for four days of music and camping. We advise that you buy a weekend pass, then we can allocate you a camping pitch on site, and you can turn up at a time and day to suit you. For example if you are missing the Thursday, or leaving early on the Sunday.
Day tickets are reserved for daytime attendance only and we will require you to be offsite by the end of the day. If you choose to buy day tickets for multiple days, you will be expected to stay overnight elsewhere, before returning in the morning.
I CAN’T ATTEND THE WHOLE DAY. DO YOU DO A HALF DAY TICKET?
No, we don’t. We have one of the most affordable tickets in the county with some brilliant acts, particularly if you grab an early bird bargain. You will need to have a full day pass, although you can turn up as and when you please.
I BOUGHT MY TICKETS EARLY BUT AM NO LONGER ABLE TO ATTEND. CAN I GET A REFUND?
We have a no refund policy to help us manage numbers and support our festival. Please see the terms and conditions page for full details. We also recommend opting for insurance when booking your ticket to avoid disappointment, so please look at your insurance policy if you did opt to take it out.
CAMPING & VEHICLES
PLEASE NOTE CAMPING IS FOR THE GLOUCESTERSHIRE EVENT ONLY
DO I NEED MY OWN TENT?
If you have purchased a camping ticket you must bring your own tent. We do not offer tents to hire.
CAN I PARK NEXT TO MY TENT?
Unfortunately, there isn’t space for parking or drop-off next to your tent. You will need to park in the car park and walk to your pitch with your belongings - (it’s not very far).
WILL YOU PROVIDE TROLLEYS TO MOVE MY STUFF?
Unfortunately, we cannot. We have trial trolleys, but too many disappeared for this to be a viable option for us. We recommend using a rucksack, wheelie case or bringing your own trolley, not forgetting that parts of the site might get muddy.
HOW FAR IS THE CAMPING FROM THE MAIN FESTIVAL SITE?
The exact location, layout, and distances will be available in the week leading up to the festival, however the general answer is “not far”. We are a small festival with a limited number of tickets, located on a lovely rural farm site. We will site the camping far enough away to be quiet enough to sleep, but close enough that you aren’t walking miles. There will also be a drop-off point closer to the camping and festival sites for those with mobility needs.
HOW FAR ARE THE CAMPING PITCHES FROM THE PARKING?
Similar to above, “not far” and exact locations will be given in due course. Cars will not be permitted in the actual camping area due to health and safety.
WHAT FACILITIES ARE AVAILABLE IN THE CAMPING AREA?
As we are based on a rural farm and not on a converted campsite, the facilities are limited to those we can install ourselves. There will be toilets, showers, lighting, running water, bins, and security, but no individual electricity points for motorhomes. Please make sure you plan for this before attending the festival.
DO YOU HAVE PITCHES FOR MOTORHOMES / CARAVANS?
Yes, we have some motorhome pitches available on site, but please note this is a farm location and not a campsite so there are no electricity points available. Due to the site suitability, these pitches are limited, so we advise booking early to secure a space for your motorhome. Please note, awnings and motorhome extensions are permitted if they fit in the 8m x 5m pitch size.
CAN I PRE-BOOK MY PITCH?
Logistically, this is almost impossible to manage, so we will allocate pitches on a first-come, first-serve basis, apart from those people who have notified us of particular access needs. Camping will be done in two main areas: a motorhome, caravan and live-in vehicle area, and a tented area. There is not a combined area, so motorhomes and tents are not able to stay in the same area.
CAN I HAVE A MOTORHOME / CARAVAN AWNING?
Yes, awnings are acceptable as long as they fit in the 8mx5m pitch sizes and fire lanes are kept empty at all times.
IS THE PARKING FEE A DAILY CHARGE OR A CHARGE FOR THE WHOLE FESTIVAL?
There is a no charge for car parking in 2024 however all prices can be found on our ticketing page. https://www.gigantic.com/app-fest-tickets
CAN I BRING FOOD & DRINK TO THE CAMPSITE?
You can bring a reasonable amount of food into the camping area only, appropriate to the number of people on your booking. Please be sensible as the campsite has no electric hook ups so you won't be able to plug in extra electrical appliances such as mini fridges, so any food could go off over a four day period. If you have a live-in vehicle that has its own power and fridges then you should only bring food that you can keep fresh.
​
With regards to alcoholic drinks :
YOU CANNOT TAKE ALCOHOL INTO THE MAIN ARENA AT ANY POINT DURING THE 4 DAYS. SECURITY HAS THE RIGHT TO CONFISCATE ANY ALCOHOL AND REPEATED OFFENDERS WILL BE ESCORTED OFFSITE.
We ask that you bring no more than a reasonable amount that any person over 18 should be consuming. We consider 3 units per day, per person as fair so we accept a maximum of one crate of beer/lager/cider per person over 18, or 4 bottles of wine per person, or 1 bottle of spirit per person for the four-day festival.
​
Please note, glass bottles, glass containers and any form of glass will not be permitted on site at any time.
SEARCHES OF VEHICLES WILL HAPPEN ON ENTRY AND ANY PERSON TRYING TO SNEAK IN MORE ALCOHOL THAN ALLOWED WILL HAVE IT CONFISCATED AND BE ALLOWED TO PICK UP FROM SECURITY ON LEAVING THE VENUE.
IF YOU NEED TO LEAVE THE VENUE FOR ANY REASON DURING THE 4 DAYS CHECKS WILL OCCUR ON YOUR RETURN AND TOPPING UP IS NOT ALLOWED.
As an independently owned festival we try hard to keep our ticketing and camping prices low compared to other events, and our event only survives by people using onsite bars and vendors.
CAN I BRING A BBQ?
No. As this is a working farm, and to comply with our fire safety risk assessment, BBQs (disposable or otherwise), fire pits, candles, and any item with a naked flame are not permitted onsite.
WHAT IS YOUR POLICY ON DRUGS?
The dealing, sharing or personal use of illegal drugs and substances is not permitted in any way, on site at any time. We also do not permit the use or possession of legal highs as a safety precaution for our festival goers. Drug enforcement laws are as applicable on site as anywhere else in the country. Security searches will be in place in order to stop any illegal drugs entering the site and security will be patrolling the festival site.
​
CAN I ARRIVE EARLIER THAN THURSDAY TO SET UP?
Yes! This year we are offering campers the opportunity to arrive on Wednesday for a small charge, and calling it Why Not Wednesday! This gives people the chance to avoid the Thursday queues, settle in early, pick pitches best suited to them in terms of health and mobility, and to ensure that as long as they are using the same camping type, they can camp next to each other. They will also get a chance to stroll around the site, take a drink at the bar and listen to acoustic music by a selection of future stars that we have handpicked. This offer is extremely limited and on a first come first serve basis, to book please visit the ticket buying page. https://www.gigantic.com/app-fest-tickets
WHAT TIME DOES THE CAMPSITE OPEN ON THURSDAY?
THE CAMPSITE OPENS AT 08.30AM ON THURSDAY AND THE MAIN ARENA FROM 11.00AM WITH MAIN STAGE BANDS STARTING FROM MIDDAY.
​
THE FESTIVAL: LINE-UP & SITE
WHAT DAYS ARE THE DIFFERENT ACTS PLAYING?
This information is now available on our ‘bands’ page.
Somerset - https://www.app-fest.co.uk/somerset
Gloucestershire - https://www.app-fest.co.uk/gloucestershire
Day Tickets go on sale once the final line-up and schedule is finalised and there is a limit on capacity so day tickets are only released if there are spaces available.
We are a small festival site with a limited attendee licence, and we cannot risk high attendance on one day and low on all the rest. It is therefore essential that the majority of our festival-goers attend on weekend passes, and we have priced the festival to be affordable on this basis.
WHAT TIME ARE THE DIFFERENT ACTS PLAYING?
While we will provide a rough guide to the running order and schedule for the acts, this can be subject to change on the day and of course natural variation as things overrun, or if there are issues with the weather or technical performances. On Thursday, the music starts from 11am and continues throughout the weekend. Typically, the headliner finishes on the main stage around 11.45 pm each day.
CAN I TAKE DRINKS INTO THE ARENA?
While we do allow some alcohol and food in the campsite, it is not permitted to take food or drink from the campsite into the arena. Exceptions are an empty water bottle for filling within the arena, or a sealed water bottle with an original shop-bought seal.
CAN I TAKE FOOD INTO THE ARENA?
No. We will have a great array of food stalls available on site, catering to lots of tastes and preferences. We ask that no food is brought with you into the arena. The only exception to this rule is for those with severe dietary needs which cannot be managed on site. If you believe that you have severe dietary needs, then please email us and we will grant special permission if appropriate. A full list of our food vans will be available on the website.
ASIDE FROM THE MUSIC, WHAT WILL BE ON-SITE FOR KIDS?
We’re a family-friendly festival, and we believe in balancing great music with lots of family fun to keep everyone entertained during your visit to App-Fest. However, we do have a limited site and as a standard aim to have a funfair, bouncy castles, inflatable assault courses, circus skills, escape rooms and garden games. We are constantly trying to develop the family fun areas to keep people engaged and creating memories.
HOW DO I PAY ON THE FESTIVAL SITE?
All bars are cashless and payment will be made by contactless card through a secured 5g WiFi network. Other food and craft vendors may offer cash or card payment options.
DO WE NEED TO PAY FOR BAR CUPS AS PER OTHER FESTIVALS?
The Bars will be charging £2 per festival cup on your first purchase. You must keep these cups with you at all times to avoid further charges. You can swap them at the bars if you need to. These will remain your property after the event of a memento of your time at appfest.
​
If we have not managed to answer your question please do get in touch with us at info@app-fest.co.uk
​